Umstead Spa

Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination conceived and constructed to highlight and explore art and nature. Founded on genuine hospitality and Southern sophistication, The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property and the adjacent Umstead State Park, as well as the plush Umstead Spa and contemporary American cuisine of celebrated chef Scott Crawford at its signature restaurant, Herons. Independently owned and operated since opening in 2007, The Umstead Hotel and Spa is North Carolina’s first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property, was named to the Travel + Leisure T+L 500 list in 2011 and is a member of Leading Hotels of the World. For reservations and information, call 866.877.4141 or visit

Property Details

Name of Spa: The Umstead Hotel and Spa
Address: 100 Woodland Pond Drive
City: Cary
State or Province: NC
ZIP: 27513
Country: US
Phone Number: 866.877.4141
Toll Free Phone Number: n/a
E-Mail n/a
Square Feet: 14,000
Number of Treatment Rooms: 10
Retail Products: n/a
Number of Guest Rooms: 150
Types of Payment Accepted: All Types
Cancellation Policy: Guests are requested to provide at least 24 hours notice in order to avoid being charged in full for a scheduled appointment. “No-shows” will receive full charge to the guest’s room or credit card for the reserved service. The Umstead Spa requests 48 hours notice for cancellation for any Spa package or appointments for parties of three or more.
Gratuity: 20% service charge will be added to all services and packages
Awards: Travel + Leisure T+L 500 List: The World’s Best Hotels – 2011, TRAVELCLICK Standard of Excellence Award – 2010, AAA Five Diamond Award – 2011, 2010, 2009, 2008, Forbes (formerly Mobil) Five Star Award – 2010, 2009, 2008
Staff to Guest Ratio: weekday – 20 staff to 45/50 guests and weekend – 40 staff to 120 guests
Rate: All prices are subject to change, but the Umstead Spa will always inform guests of any changes when reservations are made.
Hours of Operation: The Spa is open 7 days a week from 8:00 a.m. – 8:00 p.m.
Pet Policy: n/a
Last Renovation: n/a
Amount: n/a
Early Arrival Instructions: n/a
Spa Director: Judy Stell
Parking/Valet: Parking
Wifi: we do not have electronic devices utilized within the spa in order to keep the tranquility of the atmosphere
Restaurant: Herons
Signature Treatment: Signature Treatment: The Umstead Body Ritual, The Body Polish, The Classic Manicure and Pedicure all use our signature products which contain Lavender, Chamomile, Bitter Orange and Grapefruit
Year Opened: January 2007
Special Events: n/a
Airport: The Umstead is located approximately six minutes from the Raleigh-Durham International Airport
Owner: Ann and Jim Goodnight
Manager: Jim Beley, Spa Director Judy Stell
Meeting Space: From the boardroom to the ballroom, The Umstead features more than 10,200 square feet of artful meeting space. Banquet and meeting rooms provide state-of-the-art control panels, automatic drop down screens with technologically advanced projection, audio visual features and advanced sound systems. The hotel’s executive board room features the latest in video conferencing capabilities, including a 60” LCD monitor and built-in microphones located on the board room table. The 4,000-square-foot ballroom hosts up to 250 guests and boasts beautiful views over the terraces to the lake.
Outside Treatment Rooms: No. The spa features 10 treatment rooms, wet lounge with steam, sauna and whirlpool, dry lounge for quiet and comfortable waiting and an outdoor relaxation garden
Memberships: n/a
Fax: 919.447.4179
Minimum Age for Treatments: The Umstead Spa is an adult enclave; therefore, they kindly ask for guests to be 18 years of age or older to enjoy their spa and facilities. However, children under the age of 18, when accompanied by an adult, may receive a manicure or pedicure

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